Privacy Policy

Updated: 2024/04/15

At DreamGen, we are committed to protecting your privacy and ensuring the security of your personal information.

By accessing or using DreamGen, including this website and associated apps (collectively, "the Service"), you acknowledge that you have read, understood, and agree to be bound by all the terms and conditions of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Service.

If you have any questions, contact us at privacy@dreamgen.com.

1. Information we collect:

1.1 Personal Information:

To provide you with our services, we may collect certain personal information from you, which may include but is not limited to:

  • Your name
  • Email address
  • Payment information
  • Any other information voluntarily provided by you

1.2 Third-Party Providers:

You may have the option to sign in or connect to the Service using third-party authentication providers such as Google, Facebook, or Apple. When you choose to use such third-party login options, we may collect and store certain information associated with your third-party account, subject to the terms and conditions of the respective third-party providers.

2. Use of Collected Information:

At DreamGen, we deeply value your privacy and the trust you place in us. We are committed to treating your personal data with the utmost care and will never access your private information without your explicit permission, except as outlined in this policy.

2.1 Service Functionality:

We use information provided by you to ensure the basic functionality of our services. This for example includes allowing you to save and retrieve personal information, moderation of content, and application of rate limiting measures to ensure service reliability and security. These processes are vital to the operation of our services, and as such, cannot be opted out of.

2.2: Model Improvements

With your consent, we may use your data—such as interactions, feedback, and content generated by you or the AI—to train, evaluate and generally improve our AI models. This includes not only the data gathered while you consent but also any data from the same session that is considered essential context.

What is Essential Context?

Essential context data includes all content that forms part of the same (story or role-play) session in which you participate while you have consented to the use of your data. This may include any data that is connected with the same (story or role-play) session, including plot description, character descriptions, text generated by you or the AI that is part of the story or role-play and any other elements necessary to maintain the continuity and coherence of the data.

Consent for using your data for model improvements is managed through your account settings and can be modified at any time. If you choose to withdraw your consent, the consent status of previously gathered data remains unchanged.

2.2 Communication:

We may use your email address or other contact details to communicate important updates, changes, and amendments to our policies or terms of service. It is implied that by providing your email, you consent to receive these communications. However, you may opt out of receiving such communications at any moment by following the directions provided in each communication.

3. Disclosure of Your Information:

3.1 Service Providers:

We disclose your data to our third-party vendors, service providers, contractors, or agents ("Third-parties") who perform tasks on our behalf. These tasks may include data collection and labeling, service moderation, data analytics services, testing tools, payment processing and user account registration & authentication services. These third-parties are contractually obliged to keep your personal data secure and they may only use your data for the purposes specified by us.

3.2 Business Transfers:

In the event that DreamGen undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information. In such an event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.

3.3 Affiliates:

DreamGen may share your information with our affiliates. In this context, our affiliates are entities under common ownership or control with us. We require our affiliates to honor this Privacy Policy, and they are only permitted to use your information in accordance with our instructions and for the service’s legitimate business purposes.

3.4 Business Partners:

We may share your personal information with our business partners, with your explicit consent, when they offer you certain products, services, or promotions that might interest you.

Note that our use and disclosure of your personal information will also be governed by the individual third parties' respective privacy policies.

DreamGen may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation such as a court order or a subpoena.
  • Protect and defend the rights or property of DreamGen.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.

This disclosure is limited to the minimum necessary to comply with the law, and we take reasonable steps to notify you unless prohibited by law or court order.

4. International Data Transfers

DreamGen operates globally, which means your data may be stored and transferred outside of your residing country, the US or the EEA. All such transfers are made in compliance with relevant local legislations ensuring data privacy and protection including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

5. Age Restriction:

DreamGen is intended for users who are 18 years of age or older. By accessing or using DreamGen, you confirm that you are at least 18 years old. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a user under 18 without parental consent, we will promptly delete such information from our records.

6. Cookies

We use cookies and similar technologies to store necessary session information and to ensure the functionality of our services. This can include information that's required for log-in sessions and feature functionality.

7. Data Retention:

We will cease using any content removed from our services within 90 days to the extent that this is technically feasible. Additionally, the service provides users the means to delete content and their account by either using the functions provided on the site or by contacting us at support@dreamgen.com.

8. Data Security:

We employ reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Changes to this Privacy Policy:

DreamGen reserves the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy periodically for any updates.

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