Privacy Policy
Updated: 2023/11/01
At DreamGen, we are committed to protecting your privacy and ensuring the security of your personal information.
By accessing or using DreamGen, including this website and associated apps (collectively, "the Service"), you acknowledge that you have read, understood, and agree to be bound by all the terms and conditions of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Service.
If you have any questions, contact us at privacy@dreamgen.com.
1. Information we collect:
1.1 Personal Information:
To provide you with our services, we may collect certain personal information from you, which may include but is not limited to:
- Your name
- Email address
- Payment information
- Any other information voluntarily provided by you
1.2 Third-Party Providers:
You may have the option to sign in or connect to the Service using third-party authentication providers such as Google, Facebook, or Apple. When you choose to use such third-party login options, we may collect and store certain information associated with your third-party account, subject to the terms and conditions of the respective third-party providers.
2. Use of Collected Information:
2.1 Service Improvement and Functionality:
We use information provided by you, including stories that you generate or conversations with AI characters, interactions, as well as implicit and explicit feedback, to upgrade, enhance, moderate and modify our services. Specifically, we may also use such data to train our AI models which may be publicly released. In this regard, we may share such information with third party providers for labeling the data as well as training our AI models. All third-party providers engaged for these purposes are bound by contracts that uphold your data security and confidentiality.
2.2 Communication:
We may use your email address or other contact details to communicate important updates, changes, and amendments to our policies or terms of service. It is implied that by providing your email, you consent to receive these communications. However, you may opt out of receiving such communications at any moment by following the directions provided in each communication.
3. Disclosure of Your Information:
3.1 Service Providers:
We disclose your data to our third-party vendors, service providers, contractors, or agents ("Third-parties") who perform tasks on our behalf. These tasks may include data collection and labeling, service moderation, data analytics services, testing tools, payment processing and user account registration & authentication services. These third-parties are contractually obliged to keep your personal data secure and they may only use your data for the purposes specified by us.
3.2 Business Transfers:
In the event that DreamGen undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information. In such an event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
3.3 Affiliates:
DreamGen may share your information with our affiliates. In this context, our affiliates are entities under common ownership or control with us. We require our affiliates to honor this Privacy Policy, and they are only permitted to use your information in accordance with our instructions and for the service’s legitimate business purposes.
3.4 Business Partners:
We may share your personal information with our business partners, with your explicit consent, when they offer you certain products, services, or promotions that might interest you.
Note that our use and disclosure of your personal information will also be governed by the individual third parties' respective privacy policies.
4. International Data Transfers
DreamGen operates globally, which means your data may be stored and transferred outside of your residing country, the US or the EEA. All such transfers are made in compliance with relevant local legislations ensuring data privacy and protection including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
5. Age Restriction:
DreamGen is intended for users who are 18 years of age or older. By accessing or using DreamGen, you confirm that you are at least 18 years old. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a user under 18 without parental consent, we will promptly delete such information from our records.
6. Cookies
We use cookies and similar technologies to store necessary session information and to ensure the functionality of our services. This can include information that's required for log-in sessions and feature functionality.
7. Data Retention:
We will cease using any content removed from our services within 90 days to the extent that this is technically feasible. Additionally, the service provides users the means to delete content and their account by either using the functions provided on the site or by contacting us at support@dreamgen.com.
8. Data Security:
We employ reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
9. Changes to this Privacy Policy:
DreamGen reserves the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy periodically for any updates.